Privacy Policy

Last Updated: July 7, 2026

This Privacy Policy explains how Stilform ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from stilform.shop.

This Privacy Policy describes our data processing practices and your rights under applicable data protection laws.

1. Who We Are

Stilform

Website: stilform.shop

Email: contact@stilform.shop

Phone: +49 3494 770281

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information processed through third-party payment providers
Order history
Customer support communications

Technical Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Time zone
Cookies
Website usage information
Pages viewed
Referring websites

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify payments
Communicate about your purchases
Respond to customer enquiries
Improve our products and services
Detect fraud and unauthorized activity
Personalize your shopping experience
Comply with legal obligations
Send marketing communications if you have chosen to receive them

We process personal information only where we have an appropriate legal basis under applicable data protection laws, including contractual necessity, legal obligations, legitimate interests, or consent where required.

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete payment card information on our servers.

5. Sharing Your Information

We share personal information when necessary to operate our business and in accordance with applicable law.

This may include:

Payment processors
Shipping carriers
Logistics providers
Customer support platforms
Website hosting providers
Analytics providers
Legal authorities where required by law

We do not sell your personal information.

6. Cookies

We use cookies and similar technologies to:

Remember your preferences
Keep your shopping cart active
Improve website functionality
Analyze website performance
Measure marketing effectiveness

You can manage or disable cookies through your browser settings and, where available, our website's cookie preference settings.

Where required by applicable law, we request your consent before using non-essential cookies.

Please note that disabling certain cookies may affect website functionality.

7. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you updates about:

New arrivals
Promotions
Special offers
Company news

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no online system can guarantee absolute security, we work to maintain appropriate safeguards.

9. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil your orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Request a copy of your personal information in a portable format
Lodge a complaint with the relevant supervisory authority

To exercise your rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children without an appropriate legal basis or required consent.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to delete it.

12. International Transfers

Because we serve customers worldwide, your information may be processed or stored in countries outside your own.

Where required, we take appropriate measures to ensure personal information receives an adequate level of protection.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the independent privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.